The artical by Jakob Nielson has sparked me to write a grading for the same mistakes that he wrote about in 1996 and then rewrote about again in 1999. Links to Jakob Nielson's writings are listed below. I also have included 5 more problems that I have found with many pages that I visit. (11-15)
The following table scores each of the ten mistakes according to my assessment of the implications for the usability of a website today if the mistake was made frequently on the site.
| Mistake | Current Analysis | Score | Mistake | Current Analysis | Score |
|---|---|---|---|
| 1. Frames | Frames are not a big problem. I believe that nearly everyone has frames on their browsers now. When the internet first started out this was a problem but now frames are very common. |
Low | |
| 2. Bleeding-edge technology | I agree with Jakob. The web pages that don't have coding that works everytime I visit is very upsetting. I might need the information from the site but it is not helpful to me because I can't get to the information. Then I just leave the site. |
Very Severe | |
| 3. Scrolling text and looping animations | Scrolling text is not bad. It can be over done causing a problem. The problem is when a lot of text is used. A few words is better than a lot of words. Most users will look at scrolling text shortly and if it is a long message they tend to bored and move on. |
Moderate | |
| 4. Complex URLs | The longer the url the bigger the chance for a typing mistake when trying to give it to a friend. A short and snappy url related to the site or it's content is most appropriate. Then the site itself needs to have good navigation so finding the information again can be done quickly and easly. But the length should not matter since browsers support click and paste, as well as bookmarking or favorites that will store the exact url for you for easy reference in the future. |
Moderate | |
| 5. Orphan pages | Pages that don't have a link to a home page for more information is a big problem in my opinion. Every page should have a way to a home page or a page that is home for that topic. Hacking off everything that comes after the .com or .net is ok and will work in most cases is not a good and very reliable way of getting to a home page. Sometimes this is not the home page for the site but a home page for someone else that is just being used for storage. Also this takes extra time and more work on the part of the web searcher. |
Severe | |
| 6. Scrolling navigation pages | Navigation should be in the most visible part of the browser window when navigation pages are opened. I suggest putting them on the top of the page or at the top of a side. |
Smaller Problem | |
| 7. Lack of navigation support | All pages must have a link to another page. These pages that go no place are terrible. A link must be provided atleast the home page so that people can get more information from your site and spend more time there. It will also make your site more navigational and people will feel more comfortable thus, spending more time there. |
Severe | |
| 8. Non-standard link colors | Links that are not colored the same are distracting. This also goes for links that don't have a underline or don't replicate the norm. (blue text with underline) If the color of a link is changed it should at least be the same color of all of the links for the entire site. The link color should not ever be the same color as the text around it ever. The underline is crucial, all searchers look for a underline to determine a link. Underlined text that is not a link is very distracting, and creates a false perception in the mind that it is a link that will go some place and that causes frustration. |
Small | |
| 9. Outdated information | It is just like in life. If you give information that is not relevant to what is expected or correct for the times is not tolerated. For example if Ford was advertising their cars today that they sold in the 70's on their web site, it would be interesting but not what people want to learn about from the Ford site. The main information on the Ford site should be their new cars and trucks as well as financing and dealers where they can ask more questions. |
Very Severe | |
| 10. Slow download times | Nielson is correct in stating that bandwidth is a problem and will continue to be a problem. Pages that load slowly are a large problem. Who wants to wait minutes for information when it can be received from someplace else in less time. |
Very Severe | |
| 11. Images that load and move text | Images should have a height and width set in the tag to make it so that a site can be viewed while images load. When a site loads then the picture starts to come in and moves the text around 2 or more time is very distracting. |
Severe | |
| 12. Scrolling Right | When viewing a web page a person should not have to scroll right at all. the information should be able to wrap around to the next line instead of going off of the screen. |
Very Severe | |
| 13. Image file size | With bandwidth being the way it is images and graphics should be used sparingly. They should only be used if they are relevant because of the time needed to load them into place on a page. (see #11) If the images use the height and width attributes then slow loading is usually forgiven. |
Moderate | |
| 14. Background images | Busy backgrounds should not be used. If the background is dark in color then the text needs to be light so it stands out. Like black text on a white background stands out. If the text and the background seem to clash then don't use the background and try to make the site easier on the viewers eyes. |
Very Severe | |
| 15. Personnal information | When posting information on the web I hate it when people post things that don't belong such as phone numbers and addresses that are not business. Even then I am leary. People that put this information on the web are asking for trouble. I even suggest using a alias on line so that some wierdo can't track you down and do something bad to you. |
Severe |
I conclude that: All ten mistakes from 1996 and 1999 that Neilson found I agree that they are mistakes. I just disagree of the severity of each.
For more information on this topic, please visit the links below to study more on what Jakob Nielson has to say on this topic.